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FAQ's

What countries do you deliver to?

We deliver to anywhere in the world. Please note your order may be subject to customs clearing and possible import taxes / charges to which you are responsible.

 

How Should I Fit My Bulbs?

All bulbs should be fitted wearing latex gloves to prevent the transfer of oils from your skin touching the bulb which in turn can lead to premature failure. Do not be tempted to have any lights turned on that you are planning to change, the result could lead to the blowing of fuses. In addition for extra safety we would advise disconnecting your battery before undertaking any replacement of vehicle lights.

 

My LED bulbs won't illuminate when fitted?

LED bulbs work on polarity and only work one way around therefore if they do not illuminate at first fitment attempt you should remove and turn 180° and refit. Also check connection is good between the bulb contacts on it's base and the socket in which it sits.

 

My bulbs are fitted but are flashing?

Flashing bulbs, in particular LED's, is usually because they are not seated correctly and the wire connectors on the base are not making good contact with the socket. Remove the bulbs and gently realign the contacts on the base by pulling them away slightly from the base using your finger as the photo below demonstrates.

 

 

How Long Should Bulbs Last?

Generally, our products can be expected to last longer than any competitor or your manufacturers original bulbs thanks to our superior quality and quality checks carried out in our factories. We also offer a 12 month warranty for your peace of mind.

 

How do I know what fitment / bulb type I need for my vehicle?

For information on what bulb type or fitment you require please visit out "Vehicle Fitment Page" for more information.

 

How can I return an item?

Please complete the contact us form or send us an E-Mail to info@aurorabulbs.com to arrange a return of your product. All items should be unused and in their original packaging where applicable to qualify for a return. Unless your item is faulty, all returns must be arranged within 7 days of receipt.

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